When, however, you have them on the phone, and you're asking them questions, and they're simply lying to you, when they expect you to re-vomit up their marketing protocols in print (and they have good reason for automatically assuming you will; most of the publications that write on perfume do) and you're completely aware that what they're insisting is "so-and-so designer's vision" is the manufactured result of some 3:30pm corporate meeting in an office tower in midtown, when you ask the simplest question about the molecules forming the real construction of the scent and they behave like panicked sheep and the stuttering and/or dreary silence you hear coming over the phone represents not necessarily them but the fanatic neuroticism of some huge company that doesn't believe in its products, doesn't believe in its clients, and sure as hell doesn't believe in accurate journalism—then you get angry.

— Chandler Burr on being a perfume critic, from part two of a series at Basenotes on deleted scenes from Burr's upcoming book, The Perfect Scent.